How can I make a Help Center account?

Creating an account in our Help Center will allow you to keep track of your requests and follow sections of articles for new updates.

From the Help Center, select "Sign In", outlined in red below.

From the sign in page, select "Sign Up".

Provide your name and email address to be attached to this account.

After you have entered this information and selected "Sign Up" to complete your account registration, you will receive the below email to create your password.

Note: if you have previously submitted a ticket while signed out that used your email address prior to setting up an account for that email address, you will receive the email below.

This is just because Zendesk has already initiated an account for you with that email address, but it does not have a password. Please select "reset your password" to set up the full account.

Once you're logged in, if you submit your requests under your account, you will be able to locate them under your account dropdown, in "Requests". After submitting a ticket, it may take a few minutes for the ticket to appear under your Requests.